LuckyHills Registration and Login

The first thing you have to do when you land on our site is to sign up. The Lucky Hills registration is a simple process. We only need a few of your details to create a unique profile for you. Ensure your registration details will match the information on the documents, like a driver’s license, that you will provide during the verification stage. This will authorise you to access our products and services. But that is not the only reason you are required to create an account. As a platform operating by international gaming laws, we have to ask our clients to create an account. It is one step for sieving underage gaming. It also helps us prevent crimes like money laundering.

How to Create a Casino Account

Follow these steps to complete the LuckyHills sign up:

  1. Open the registration form

    Click the sign-up button that is highlighted in orange. A registration form will pop up on your screen.

  2. Fill in the form

    Complete it by entering the required data, like email and password. The country field is preselected. Choose your currency.

  3. Check the boxes below the field

    You will find two boxes below it. Tap or click inside them to confirm that you want to receive promo messages in your email and that you are 18 or older and agree to our terms.

  4. Click the sign-up button

    Submit your form. You will see a pop-up asking you to complete your profile. Open it and add details like your name, address, date of birth and phone number.

Requirements for Lucky Hills Sign Up

You need a few things or to meet a few conditions to create your account. These include:

  • Age: We only accept users who have already celebrated their 18th birthday.
  • Valid personal details: You can only create your profile using your data. Don’t provide details that belong to someone else.
  • Payment method: You will need it for funding your account and withdrawing winnings. The details registered to the payment method should match the details you provided during the Lucky Hills Casino sign up.
  • Device: Make sure you are using a gadget that has never been used to register an account on our site. You might get disqualified from bonuses.

Casino Account Verification

Verifying your account is important. It is a way of keeping it safe and ensuring that you receive your winnings. We verify your profile as a way to comply with the gaming regulations of Curaçao. Immediately after finishing the sign up to LuckyHills Casino, confirm your email to access our products and services. You can complete the second part of the verification later, but before withdrawing your funds for the first time. Here is how to do it: 

Verification StagesDetails
Proof of AgeGo to your account section and open the verification tab. Upload a Driver’s license, passport or any other government-issued document that will tell us your name and age.
Proof of AddressTake a picture of any utility bill, like electricity, and upload it. It should show your name and residential address.
Proof of PaymentTake a screenshot of the payment method you used to deposit your funds. 

LuckyHills Log In Process

You need the correct credentials to gain access to your account. This includes the email provided during registration and the password you created. Here’s how to sign in:

  1. Click the login button. The window will pop up instantly.
  2. Enter your email and password correctly and in their right fields. Remember to set the caps lock when typing uppercase letters.
  3. You will gain instant access, unless there is a problem with your Lucky Hills Casino login details or a technical hitch. 
  4. If you have set a 2-step authentication, we will send you a code through email or phone number. Type the code on the provided form to gain access.

Lucky Hills Casino App Login

We have a mobile application to serve you conveniently. It comes with the same protective measures as our desktop version. As such, you must sign in if you want to access your account. You can do that by launching the application while connected to a stable internet. 

Tap the Lucky Hills log in icon. Type in your email and password. Request your 2-step authentication code if you have enabled the feature on your device. Fill it in . Players can also use the “remember me” feature to sign in quickly. You can now access your dashboard, play games, deposit money and contact customer support. 

Personal Details

We understand that the security of your personal data is something you think about often. LuckyHills does not play when it comes to the safety of your details. We have implemented advanced SSL encryption, which work is to encrypt your data during the Lucky Hills Casino registration and login processes. LuckyHills protects your data from unauthorised personnel. Only a few employees can access your data for the purpose of personalising your bonuses, games and account management. Our players can enable features like 2-step authentication to protect their accounts.

Possible LuckyHills Login Issues for New Players

Some issues may arise while trying to complete the LuckyHills Casino login process. Here are some of them and their solutions:

IssuesSolutions
Incorrect credentialsTyping even one letter or number incorrectly may lock you out of your account. So, recheck the spelling of your email and password before finishing the sign-in.
Forgotten passwordIf you can’t remember your password, you can reset it. Open the Lucky Hills login form, and you will see Forgot Your Password link. Enter your email and click the Restore Password button. You will receive a message in your email. Open the link and create your new password.
Scheduled MaintenanceOnline platforms need to undergo regular maintenance for reasons such as advancing security measures. You can wait for about 30 minutes before attempting another login.

How to Delete Your Account

Our players have control over their data. This means that you can delete your account if you no longer want to play at LuckyHills. The process is simplified. Fill in your LuckyHills online casino login form with your credentials and go to the footer section to pick your communication channel. Write us a message indicating that you want to close your account. A product manager will ask you to upload a driver’s license to confirm your identity, then close your profile within 72 hours. If you ever want to join us again, complete another sign up to Lucky Hills Casino and account verification and proceed to your entertainment.

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